Simply Scrap

610 North Gilbert Rd # 314
GILBERT ARIZONA
480-558-7101
Monday through Saturday 9:00 to 5:00.

We operate a retail store, and online store, Customer Service is our #1 priority
please feel free to contact us with any questions or concerns ..
Customer Service Personnel are available Monday through Friday 9:00AM to 5:00 PM

SHIPPING POLICIES :

We generally ship Priority Mail on orders under 3 lbs.
Larger orders are shipped UPS
Most orders are processed and shipped in 1 to 3 business days.
Shipping charges: FREE ground over $50.00
unless stated otherwise on larger items.
Less than $50.00 is a flat $6.95

Hawaii, Alaska, Puerto Rico, and all APO's must be shipped Priority Mail
so $7.95 or actual shipping charges will be added to the order.
We do not ship internationally at this time.

REFUND AND RETURN POLICIES :

Your satisfaction is very important to us if we have made
a mistake on your order please contact us and we will take care of it immediately

If you have an item you would like to return it must be in the
original unopened package for refund or exchange.
For obvious reasons books and software are none returnable

There is a 15% restocking fee for exchanges or returns not due to our error.
Shipping charges are non refundable.

All returns must be approved before sending back and must have a copy of the original invoice
All returns must be processed within 10 days of purchase.

QuicKutz

If you have a defective die or was shipped something that was packaged wrong from the
Manufacturer please call Quickutz direct. They are wonderful to work with and will take
care of the problem ASAP 1-888-702-1146

BACKORDERS / OUT OF STOCK ITEMS

It is nearly impossible to keep the inventory on the web site up to date by minute
so sometimes when we actually pull your order from the warehouse we may be out of stock
on items, if this is the case we will either not charge your card or credit a
refund back to the card used to place the order .


Our contact information

By email:questions@simplyscrap.com

By standard mail:
Simply Scrap
610 North Gilbert Rd # 314
GILBERT ARIZONA
85234

By phone:
480-558-7101

questions@simplyscrap.com