If you have an item you would like to return it must be in the
original unopened package for refund or exchange.
For obvious reasons books and software are none returnable
There is a 15% restocking fee for exchanges or returns not due to our error.
Shipping charges are non refundable.
All returns must be approved before sending back and must have a copy of
the original invoice
All returns must be processed within 10 days of purchase.
QuicKutz
If you have a defective die or was shipped something that was packaged wrong
from the
Manufacturer please call Quickutz direct. They are wonderful to work with
and will take
care of the problem ASAP 1-888-702-1146
BACKORDERS / OUT OF STOCK ITEMS
It is nearly impossible to keep the inventory on the web site up to
date by minute
so sometimes when we actually pull your order from the warehouse we may be
out of stock
on items, if this is the case we will either not charge your card or credit
a
refund back to the card used to place the order .